• Skip to primary navigation
  • Skip to content
  • Skip to primary sidebar
  • Skip to footer

❤ OrganicWeb

Australian Mailchimp Training Partners

  • Home
  • Services
    • Mailchimp Public Classes
      • Adelaide
      • Auckland
      • Brisbane
      • Melbourne
      • Online
      • Perth
      • Singapore
      • Sydney
      • Wellington
    • Mailchimp Corporate Training
    • Mailchimp Consulting
  • Blog
  • Contact & About
You are here: Home / WordPress / Solution. HTTPs Subdomain Redirects to Primary Domain

Solution. HTTPs Subdomain Redirects to Primary Domain

May 27, 2016 by Gary Leave a Comment

How to troubleshoot HTTPs SSL problemsIf all goes well then delivering your WordPress website via HTTPs is really simple to do. All you need is a valid SSL certificate installed on your host and then, if you want, add a redirect so that your pages and posts are delivered via HTTPs (as opposed to HTTP). Of course you could always use CloudFlare with their Flexible SSL however in this post we’re concerned with you having a SSL certificate on your host.

Unfortunately all doesn’t always go quite so well; an issue that comes up often is where a subdomain always redirects to the primary domain when trying to view the subdomain with HTTPs. For example, when you go to http://subdomain.example.com then you view your pages as on your subdomain. When you go to https://subdomain.example.com however you see a page on your example.com website (most commonly the 404 not found error page).

From my experience, the most common cause for this problem with cPanel is that the subdomain directory name on the server is not identical to the subdomain name. For example, the directory name may be my-subdomain whereas your actual subdomain is mysubdomain (e.g. mysubdomain.example.com). For whatever reason the directory name must exactly match the subdomain name.

Fortunately the fix for this issue is simple. All we need do is create a symlink so that a link is created with the same name as the subdomain which then points to the directory into which your subdomain files are saved. If this doesn’t make much sense to you then contact your hosts technical support and ask them to create the symlink.

Found this useful? Please share:

  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Twitter (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • More
  • Click to email this to a friend (Opens in new window)

Related

Filed Under: WordPress Tagged With: cpanel, hosting, security, ssl certificates, WordPress

Contact Gary now

Email: [email protected] Telephone: (+61) 04 1092 3445

Gary from OrganicWeb
  • This field is for validation purposes and should be left unchanged.

What our clients have to say

Gary totally blew my mind with the possibilities available & how they can work for my business specifically."
Kim, Brisbane
Great facilitator and ensured the whole class was happy and competent at the end of the session."
Natalie, Sydney
Don't waste time looking anywhere else - contact Gary today, you won't be disappointed."
Evelyne, Sydney
He is knowledgeable and gifted on the in's and out's of Mailchimp and email campaigns. I highly recommend him! He will make your efforts count!"
Fred, Melbourne
I highly recommend anyone seeking information on how to use Mailchimp to attend one of Gary's expert workshops."
Beverley, Gold Coast
I was constantly updated by email with progress of the work, which was completed to my total satisfaction. Highly recommendable company."
Harry, London

Learn Mailchimp

Attend one of our classes and learn the tips and tricks to incredible results using Mailchimp
Learn More

Leave a Reply Cancel reply

Want Mailchimp Training?

Gary now offers his Mailchimp class online. Learn from a Mailchimp Partner

Learn Mailchimp

Australian Mailchimp Partners

What our clients say

"Gary was awesome! He has a fantastic way of making everything rather simple and straightforward. I definitely left with a lot more knowledge, confidence and ideas than when I walked in. Thanks Gary!" Fiona

Australian Mailchimp Classes

Want to learn Mailchimp?

See Dates

Meet Gary, Mailchimp Expert

Gary Eckstein is listed by Mailchimp as an Expert.

Gary is a Mailchimp Expert and Partner. He delivers Mailchimp training and consulting services in Australia. Gary presents at Mailchimp events and hosts the first, and only, Australian Mailchimp sponsored event.

Contact Gary for your Mailchimp needs

READY TO GET STARTED?

Contact Gary today to get started with Mailchimp consulting, training or integrations.

Get in touch!

Copyright © 2019 · Sitemap · ABN: 40800872179 · Privacy Policy · Terms of Service

loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.