Hi, I’m Gary
Ph.D., M.B.A.
I help organisations get exceptional results. I work with ICT, MarTech and data as a business analyst, process analyst, data analyst, systems analyst, trainer, team leader, and researcher.
5 million downloads
Mailchimp published a case study about my work with the Australian National University.
Or listen to my radio interviews about the Spam Act, read my qualitative and quantitative marketing/digitisation research in leading academic journals, or join 32,000 monthly views of my YouTube tutorials.
How I help
My passion lies at the intersection of business and technology. My work typically involves elements of people, process and technology, and delivering results in complexity or uncertainty (view my research in leading journals about getting better business results in significant uncertainty). Whether leading the implementation of your new website, analysing data to deliver relevant business reports, mapping processes and recommending improvements, attaining and documenting technology requirements or training your employees how to best use digital marketing software, I add value. Examples include:
Technical skills
Business skills & solutions
- Software training
- Process mapping
- Business analysis
- Stakeholder engagement
- Persona development
- Customer journey mapping
- Generative AI
- SEO and WCAG consulting
- User story generation
- Mailchimp
- Workshop facilitation
- Data analysis
- Digital transformation
- Generative AI training
- Process automation
- Spam Act compliance
- Agile processes
- Reporting
- Gap analyses
- Qualtrics
and much more …
You’re in good company
These and many other organizations trust my services
