Is Microsoft Word or EndNote freezing and stopping responding (crashing)? In this short tutorial, I show how to fix EndNote and/or Word not responding when the two software products are used together.
Here are the steps:
In Windows:
- Close EndNote
- Make a backup of your Word document.
- In Word, in the EndNote ribbon, click on ‘Convert Citations and Bibliography’ then click ‘Convert to Unformatted Citations’.
- Press [Ctrl]+A on the keyboard to highlight everything.
- Press [Ctrl]+6 (above the ‘T’ and ‘Y’ keys) to remove any additional hidden field codes.
- Press [Ctrl]+C to copy the highlighted text.
- Open a new document and press [Ctrl]+V to paste.
- In the new Word document, in the EndNote ribbon, click on ‘Update Citations and Bibliography’.
In macOS:
- Close EndNote
- Make a backup of your document.
- In Word, in the EndNote ribbon, click on ‘Convert Citations and Bibliography’ then click ‘Convert to Unformatted Citations’.
- Press [Apple]+A or [Command]+A on the keyboard to highlight everything.
- Press [Apple]+6 or [Command]+6 (above the ‘T’ and ‘Y’ keys) to remove any additional hidden field codes.
- Press [Apple]+C or [Command]+C to copy the highlighted text.
- Open a new document and press [Apple]+V or [Command]+V to paste.
- In the new Word document, in the EndNote ribbon, click on ‘Update Citations and Bibliography’.
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