Australian customised training and workshops
Looking for workshops and training for your organisation? I’m Gary (Ph.D., MBA). I customise and deliver marketing, productivity, and customer experience classes for your specific needs. Delivered onsite or online throughout Australia.
Contact me and let’s discuss how I may add value.
Workshops and classes
Below are some of the workshops and training I provide. Contact me for these or your other training needs.
Mailchimp training
Onsite Teams/Zoom MarketingLearn how to use Mailchimp to boost your email marketing. Beginner to advanced classes.
Duration: 1 day
Customer experience (CX) workshops
Onsite Teams/Zoom Customer ExperienceCX workshops to get your team ‘on the same page’. Sessions consider your CX processes, tools and objectives.
Duration: 1/2 or 1 day
Continuous improvement/process improvement
Onsite Teams/Zoom Continuous ImprovementDesigned for all levels, this workshop covers how to identify and implement improvements through process mapping. The aim is to empower your team members to ass value through continuous improvement.
Duration: 1/2 or 1 day
Customer segmentation and targeting workshops
Onsite Teams/Zoom MarketingFrom defining your customer personas, to developing customer segments and understanding targeting, this workshop helps focus your marketing efforts.
Duration: 1 day
GenAI in the workplace workshops
Onsite Teams/Zoom Continuous ImprovementThis training aligns your people with best practices in using generative AI to boost productivity and accuracy. Content is customised to correspond with your policies and tools.
Duration: 1/2 or 1 day
About Gary
With more than 25 years of consulting and training experience across government, corporate, and non-profit sectors, including collaborations with globally recognized brands, I bring a strategic, research-driven approach to business tasks. Based in Brisbane, Australia, I have delivered over 110 training programs to corporate and public audiences and advised organisations worldwide on marketing, digital strategy, and process improvement.
My expertise has been featured in radio broadcasts and various media outlets, and my research, both qualitative and quantitative, has appeared in leading peer-reviewed academic journals. I serve as a reviewer for respected publications in business and management and lecture at university on business, technology, and digital innovation.
Holding a Ph.D. in marketing and digitisation, along with an M.B.A., I integrate academic rigor, practical insights, and industry best practices to drive meaningful outcomes for clients. My consulting combines strategic foresight, evidence-based methodologies, and a commitment to continuous improvement.
5 Million Downloads
Mailchimp published a case study about my work with the Australian National University.
These brands trust my services
