There are many things that can be done to minimize the chance of your Mailchimp EDM going directly to your subscribers spam folder. These include not using spammy words (e.g. You’re a Winner! and Viagra)in your email, having enough text in your campaigns, adding necessary DNS SPF and DKIM records for your domain and so […]
Spam
Help. Mailchimp Hard Bounce Warnings!
Mailchimp is very strict when it comes to adhering to email marketing best practice. Omnivore is the system that Mailchimp use to determine whether you are using Mailchimp to send spam EDM (or may be considered a spammer even if you are not). Getting omnivore warnings and need help? Get help! A hard bounce indicates […]
Increase in Mailchimp List Warnings
It seems like Mailchimp Omnivore is hungry! Many people have contacted me recently in relation to not being able to send from their Mailchimp account as Mailchimp has disabled their sending. This occurs once a list has been imported and Mailchimp determines that the list contains email addresses that will cause a high rate of […]
What to do about a disabled Mailchimp account
It is seldom that Mailchimp will close an account due to Omnivore issues that have been discovered in an account. Mailchimp typically asks a customer to resolve and address any issues prior to disabling an account. Mailchimp have an interest in their clients not spamming or otherwise contravening any spam laws or ethical practices in […]
How to stop Mailchimp going to spam
A common question from my Mailchimp clients is how they may avoid any of their email campaign landing in their subscribers spam or junk folders. Unfortunately there is no means of totally removing the chance that the EDMs will land up in a spam folder but the chance can be minimized. The issue at hand […]
What to do about Mailchimp Omnivore Warning
There are quite a few different warnings you may receive when importing subscribers into a list. Mailchimp is (correctly) very careful about complying with various anti-spam laws and ensuring that their customers only send emails to people that have agreed to receive email newsletters. Getting omnivore warnings and need help? Get help! Below is one […]
Mailchimp ‘never been sent to through our system’ error
A client alerted me to the Mailchimp Omnivore error message below. Upon importing subscribers into the list the error wasn’t shown. Only when the client went to confirm and send their campaign did the message show (and the client was prevented from sending the emails). This error is near impossible for anyone but Mailchimp to […]
What is a catch-all email address?
When analyzing customer email subscriber lists for import into Mailchimp I always look if email addresses are catch-all (also called accept-all). Mailchimp treats these email addresses the same way that role-based email addresses are considered; low deliverability. Getting omnivore warnings and need help? Get help! Catch-all email addresses are those setup to accept messages sent […]
Help. Mailchimp Compliance has shut my account.
Yes, Mailchimp will close your account if they receive complaints that you’re sending unsolicited emails. What this means is that if people mark your campaigns as spam or junk then Mailchimp will ask you to see an alternate email marketing provider. If Mailchimp customer campaign emails are marked as spam then this hurts Mailchimp’s reputation and, […]
Why Mailchimp Omnivore is suddenly showing warnings
Over the past week or so I’ve been contacted by many people who have received Omnivore warnings about their subscriber list quality from Mailchimp. Many of these people even know each subscriber to their list so are understandably frustrated as to why their email subscribers are being flagged as low quality. Getting omnivore warnings and […]