In the past it hasn’t been possible to delete from a list those people that have unsubscribed or where the status of an email address is cleaned.
Mailchimp have very recently changed a few things so that their customers may comply with the GDPR. Deleting unsubscribed and cleaned contacts is something that is now possible.
Instructions for deleting Mailchimp ‘unsubscribed’ contacts
Deleting a contact that has unsubscribed or has a status of cleaned is as simple as:
- In your list, click the name of the person that you want to delete.
- Click Actions.
- Click Delete.
- TYPE DELETE (all uppercase).
- Click the Delete button.
Using the steps above you will delete the contact from your list. The only way that the deleted contact will be able to be added again as a subscriber is if the contact signs-up using a Mailchimp signup form or landing page or via a Shopify integration.
Please leave a comment below if you have questions regarding deleting contacts from your Mailchimp list.