For a very long time I tried in vain to get Google Now to work on my Nexus 5 and Nexus 7. It worked in the past on a different sign-in I used on my Google Apps account but it stopped working when I started to use my new domain sign-in. It was driving me crazy! I try to keep up to date on advances to Android and iOS and yesterday it struck me when reading an article on Google Now that Google Location Reporting must be set to on on all devices for Google Now to work (Location Reporting and Location History must both be on).
The problem was that I was unable to switch Location Reporting and Location History on. What to do?
How to enable Location History in Google Apps
After logging in to Google Apps, I figured out that the Location History Service was set to OFF which was preventing me from enabling Location Reporting in my Android devices (which in turn was preventing Google Now from working). So, to make a long story short, you must ensure that the Location History Service is set to ON for everyone.
Follow these instructions to enable Location History:
- Login to Google Apps.
- From the Admin console click Users.
- Click your name.
- Click where it says e.g. 37 More Google Services Enabled (you may need to click Show more first).
- Click Location history.
- Per the image to the left change the setting to ON for everyone.
How to enable Location Reporting and Location History in Android
Now we need to setup Location history and Google Now on each of our Android devices. First off, follow these steps to enable Google Location Reporting (instructions assume you’re running version 4.0 or above of Android). Note that you may need to wait a few hours after making the Location History changes in Google Apps as above.
- Go to Settings on your Android device.
- Under Accounts click Google.
- Click Location.
- Click Google Location Reporting.
- Click Location Reporting and set to On.
- Click Location History and set to On.
How to enable Google Now in Android
Finally, to enable Google Now, we have a few simple instructions to follow on each of our Android devices:
- Open the Google application.
- Click (Settings) at the bottom of the screen.
- Click Accounts & privacy.
- Click Google Account.
- Click Sign out.
- Repeat steps 1 to 4 as above.
- Click your email address / login.
- There will be a message with the title Get Google Now, click YES, I’M IN.
You should now have some awesome Google Now cards available.